Daniel Goleman, author, psychologist, and science journalist coined the term emotional intelligence in 1995 with his book titled just that, Emotional Intelligence. Emotional Intelligence refers to the ability of an individual to recognize their own emotions, as well as the emotions of others. As well as the ability to use emotional information to guide thinking and behavior. Goleman separates emotional intelligence into four domains, self-awareness, self-management, social awareness, and relationship management.
Daniel Goleman introduces us to emotional intelligence here
- Self-awareness – The ability to recognize your own emotions and how they affect your thoughts and behavior, know your strengths and weaknesses, and have self-confidence. This is the ability to step outside yourself with focused observation of how you feel and react in various situations.
- Self-management – The ability to control impulsive feelings and behaviors, manage your emotions in healthy ways, take initiative, follow through on commitments, and adapt to changing circumstances. Having a non-reactive analytic approach to your feelings and problem solving to increase appropriate responses.
- Social awareness – The ability to observe and understand the emotions, needs, and concerns of other people, pick up on emotional cues, feel comfortable socially, and recognize the power dynamics in a group or organization. In a nutshell, this is empathy, a fundamental “people skill.”
- Relationship management – The ability to develop and maintain good relationships, communicate clearly, inspire and influence others, work well in a team, and manage conflict. In other words, having good social skills and being competent in relating to the emotions of others and remain connected.
Daniel Goleman Ted Talk here
Test your emotional intelligence here
Merriam, S., Caffarella, R., and Baumgartner, L. (2007). Learning in Adulthood: A Comprehensive Guide, 3rd ed. San Francisco, CA: John Wiley and Sons, Inc.